Service Request Dates not Visible

I am creating a Service Request and all the dates (ie Requested Start, Requested End, First Response, Due By) are greyed out and blank.  As far as configuration I am using the standard delivered Date Profile IT0000000001 (ITSM: Service Request (Hdr) w/o Billing) that is linked to my transaction type SEIC in the Assign Date Profile to Transaction Type step of the IMG.

I have not done anything in the Assign Date Profile to Item Category step of the IMG and would have expected this to work out of the box.

I have search on SCN and Google with no luck and was hoping someone could point me in the right direction as at the core I am try to make the start date and time of a service request display with the system

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Thanks in advance