I ran into this same error installing NW 7.4 sr1: sapinst_dev shows this Error: CJS-30023 Process call 'D:\usr\sap\<SID>\J00\exe\jstart.exe pf=\\<hostname>\sapmnt\<SID>\SYS\profile\<SID>_J00_<hostname> -file=D:\usr\sap\<SID>\J00\exe\startup.properties -nodename=bootstrap -launch' exits with error code 1.
Upon waiting for sap support, I found this article that lead me to uninstall and reinstall The NW portal software. Once I reinstalled I found the Java path was not pointed to the correct version. I added JAVA_HOME variable to the profile.local. I then rebooted the server and reinstalled. When thru without a hitch the 2nd install.
Sincerely Chad
